
Client Feedback
We appreciate all of our customers who took the time to send us
their comments about our company and service.
Client: | Frank and Shari B. Northville, MI |
We chose the egress well system because we decided not to go |
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Client: | Jaime and Michelle W. Livonia, MI |
We are completely thrilled with our egress system. With having |
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Client: | Alison A. Canton, MI |
Superior Glass Block did an outstanding job to begin with! Its |
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Client: | Cynthia V. Plymouth, MI |
I think that the process was handled very professionally and the
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Client: | Judy S. Canton, MI |
Superior Glass Block did a very nice and CLEAN job. I was very pleased with |
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Client: | Paul R. Plymouth, MI |
I like the light that it gives. The owner will go the extra mile for |
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Client: | Peter K. Canton, MI |
Everything was great. The owner explained everything very well; |
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Client: | Kelly W. Plymouth, MI |
We very much liked the well system. We are very glad that we did |
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Client: | Greg G. Canton, MI |
The follow-up went really well and Im appreciative of that. |
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Client: | Monica P. |
My experience with Superior Glass Block was wonderful. Kurt set |
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Client: | Susan G. Ann Arbor, MI |
I would like to thank everyone at Superior Glass Block or all their |
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Client: | Richard Gourley |
Kurt, I want to thank you for going beyond the normal in replacing our window well on Wednesday. It is nice to know that there are still companies that back their work beyond what is expected. I would be happy to give your company references or testimonials if you want them. Thanks again! |
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Client: | Travis M. - Livonia, MI |
When we started to remodel our basement, we knew we wanted egress windows to add to the safety, appeal, and of course, resale value of our home! I was considering doing the egress window myself, as I have worked for my father on many of his carpentry jobs. After speaking to him abou the depth of the job, I decided to start looking for a contractor. What really drew is to Superior was the fact that their website displayed package prices, (allowing us to manage our budget before we even started), with links to the manufacturers specs for the window wells, etc...I had to call others for this kind of info, which isnt normally an issue, but no other company had anywhere near the freindly and helpful staff of Superior. The owner Kurt is very knowledgable, and I knew right after speaking with him at the estimate that Superior was the right choice. My father has been a contractor for over 30 years in Grand Rapids, and I know that talking freely about experience and other customers is a sure sign of credibility. Kurt and crew installed the window on the coldest day of the year (10 degrees for a high!) and acted like it was 75 degree and sunny. Kurt's daughter Kate was super friendly and worked with our schedule 100%. When we got our estimate, I asked about the one remaining non-glass block small basement window, and they threw in the glass block on that one, no charge. The install is beautiful. They use a masonry system, securing the window to the foundation wall directly with mortar, elimiating the need to cut a larger hole in the foundation for a wood frame (which might rot over time), and keeping the window as the focus of the whole thing. They made sure we were in on the whole process too, showing us how high the window well would sit, and adjusting the install to fit our preference for how high it sat in the ground. That's customer oriented service. Oh yeah, and they were the best price we could find. Bonus! Now we have beautiful natural light filling the basement, and we can have another bedroom downstairs, thats what I call it now, because it definitely does not feel like a basement anymore! |
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Client: | J Marchand |
12/2019 Positive: Punctuality, Quality, Responsiveness |
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Client: | Adel Widman |
6/2019 Owner, Kurt and his 3-man crew showed up around 9:15am just as expected. They installed an egress window (also finished off the window inside), replaced a basement block glass window and trenched and installed a pop-up gutter drain. They had completed their work and cleaned up by 5:30!! I can't say enough about this team. Their finished work exceeded my expectations!! They laid drop clothes through the house, down the basement stairs and across the basement for the egress window installation. With all the rain we have been having, and all the mud around the construction area, I was concerned that my white basement carpet would need professional cleaning once the work was completed. Kurt assured me I had nothing to worry about and he stayed true to his word! The installation team was friendly, courteous, professional and above all, delivered a superior finished product!! |
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Client: | Patrick M |
Good people great products. Fair price. |
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