Client Feedback

We appreciate all of our customers who took the time to send us
their comments about our company and service.

Client:	Frank and Shari B. Northville, MI
	We chose the egress well system because we decided not to go with the walkout basement on our new construction. This allows daylight and the safety of escaping. We are glad we chose a quality company, like Superior Glass Block, who are very concerned about landscaping and the mess! They did such a quality job with quality clean up. We would recommend this to anybody. Thank you!

Client:	Jaime and Michelle W. Livonia, MI
	We are completely thrilled with our egress system. With having two small children playing in the basement, it is a piece of mind knowing them, or anyone for that matter, can escape easily in case of emergency. Superior Glass Block was extremely knowledgeable with all aspects of the process and made it look easy! Thanks again Superior!

Client:	Alison A. Canton, MI
	Superior Glass Block did an outstanding job to begin with! Its probably the best thing Ive ever done for my house AND my basement. Not only did it help with security for my kids, but also it gave great footage to my house and brought in a LOT of light! They did a fantastic job and it was worth the money. I repeat, it was WORTH the money!

Client:	Cynthia V. Plymouth, MI
	I think that the process was handled very professionally and the results were great.

Client:	Judy S. Canton, MI
	Superior Glass Block did a very nice and CLEAN job. I was very pleased with how it looked when it was finished. It fits in the basement very nicely. My husband liked the ease of the opening and shutting of the window.

Client:	Paul R. Plymouth, MI
	I like the light that it gives. The owner will go the extra mile for you. He found a leak in my basement wall and repaired it for no charge, even though it was not his problem.

Client:	Peter K. Canton, MI
	Everything was great. The owner explained everything very well; they did a quick job, and cleaned up very well. They were in and out and we are very happy with it. It was a VERY reasonable price.

Client:	Kelly W. Plymouth, MI
	We very much liked the well system. We are very glad that we did it. We like the appearance; its not at all intrusive. We also liked that it lets a lot of light into our basement, and of course the safety factor is also important. We felt that the installation was done well and promptly. We knew just what to expect. The estimate matched exactly to the installation. What you said was going to happen, did happen. They were also polite and courteous and made a special effort to protect our landscaping.

Client:	Greg G. Canton, MI
	The follow-up went really well and Im appreciative of that. Usually you pay for something and thats the end of it. Kurt made sure that I was taken care of. The egress itself is an excellent combination of safety and light into the basement. We highly recommend it, and Ive been talking my wife into getting a second one for the extra light.

Client:	Monica P.
	My experience with Superior Glass Block was wonderful. Kurt set my expectations high and delivered upon those expectations. Even after my installation was complete, Superior continued to provide great service and make sure I was 100% satisfied. I will recommend Superior to my friends. I love the natural light in the basement.

Client:	Susan G. Ann Arbor, MI
	I would like to thank everyone at Superior Glass Block or all their help and understanding with getting my egress system installed. I am a single mom and was very nervous about who to pick, Kurt and the Superior team made me very comfortable with ALL my questions and checking. I LOVE my egress window/system and the glass block window too!

Client:	Richard Gourley
	Kurt, I want to thank you for going beyond the normal in replacing our window well on Wednesday. It is nice to know that there are still companies that back their work beyond what is expected. I would be happy to give your company references or testimonials if you want them. Thanks again! Richard Gourley 50275 Hancock Street Canton, MI 48188 734-397-8110

Client:	Travis M. - Livonia, MI
	When we started to remodel our basement, we knew we wanted egress windows to add to the safety, appeal, and of course, resale value of our home! I was considering doing the egress window myself, as I have worked for my father on many of his carpentry jobs. After speaking to him abou the depth of the job, I decided to start looking for a contractor. What really drew is to Superior was the fact that their website displayed package prices, (allowing us to manage our budget before we even started), with links to the manufacturers specs for the window wells, etc...I had to call others for this kind of info, which isnt normally an issue, but no other company had anywhere near the freindly and helpful staff of Superior. The owner Kurt is very knowledgable, and I knew right after speaking with him at the estimate that Superior was the right choice. My father has been a contractor for over 30 years in Grand Rapids, and I know that talking freely about experience and other customers is a sure sign of credibility. Kurt and crew installed the window on the coldest day of the year (10 degrees for a high!) and acted like it was 75 degree and sunny. Kurt's daughter Kate was super friendly and worked with our schedule 100%. When we got our estimate, I asked about the one remaining non-glass block small basement window, and they threw in the glass block on that one, no charge. The install is beautiful. They use a masonry system, securing the window to the foundation wall directly with mortar, elimiating the need to cut a larger hole in the foundation for a wood frame (which might rot over time), and keeping the window as the focus of the whole thing. They made sure we were in on the whole process too, showing us how high the window well would sit, and adjusting the install to fit our preference for how high it sat in the ground. That's customer oriented service. Oh yeah, and they were the best price we could find. Bonus! Now we have beautiful natural light filling the basement, and we can have another bedroom downstairs, thats what I call it now, because it definitely does not feel like a basement anymore!

Client:	J Marchand
	12/2019 Positive: Punctuality, Quality, Responsiveness I am greatly impressed with their work. They take extra care in making sure that the job is done correctly. The quality of their materials and assembly are superb. My egress window well was replaced quickly and expertly with the utmost care to ensure it was done right. They even replaced my window sill with better material that it started with. Guaranteed for years, good people, and excellent work. Super happy with the final result. You will not go wrong with superior glass block. I highly recommend them.

Client:	Adel Widman
	6/2019 Owner, Kurt and his 3-man crew showed up around 9:15am just as expected. They installed an egress window (also finished off the window inside), replaced a basement block glass window and trenched and installed a pop-up gutter drain. They had completed their work and cleaned up by 5:30!! I can't say enough about this team. Their finished work exceeded my expectations!! They laid drop clothes through the house, down the basement stairs and across the basement for the egress window installation. With all the rain we have been having, and all the mud around the construction area, I was concerned that my white basement carpet would need professional cleaning once the work was completed. Kurt assured me I had nothing to worry about and he stayed true to his word! The installation team was friendly, courteous, professional and above all, delivered a superior finished product!!

Client:	Patrick M
	Good people great products. Fair price.